Skip to content
 

AI Industry Leaders to Inspire You

See how top companies use AI to lead in logistics, supply chain, and IT MSPs

Some of the biggest names in logistics, supply chain, and IT are using AI to stay ahead—and you can learn from them.

A serene suburban neighborhood at sunset on June 05 2025 with the sky painted in warm oranges and pinks casting a golden glow over treelined streets An Amazon delivery van its iconic blue logo gleaming is parked curbside in front of a cozy house with

Amazon: Smarter Deliveries with AWS Supply Chain

Amazon needed to deliver packages faster to keep customers happy, especially during busy times like the holidays. They used their AI platform, AWS Supply Chain, to predict what customers would buy and plan delivery routes ahead of time. Back in 2020, this saved them $1.6 billion by making deliveries smoother and quicker, setting a new standard for online shopping.

DHL: Better Warehousing with Resilience360

DHL wanted to handle more online orders without delays, especially for e-commerce giants like Amazon and Shopify. They turned to Resilience360 (now Everstream), an AI platform that predicts warehouse needs—like how many workers or robots to use. This helped DHL keep up with demand, making sure packages left warehouses on time, even during peak seasons.
bustling DHL warehouse during a peak season rush filled with organized energy The warehouse is a sea of yellow and red branding with DHL logos on uniforms and trucks parked outside visible through large open doors Inside workers in yellow vests colla
A sleek IT office with a professional techsavvy vibe where innovation meets reliability A large monitor in the foreground displays IBMs logo in the top corner with Watsons interface below showing a Risk Alert Resolved message in bright green alongsid-1

IBM: Safer IT Systems with Watson

IBM helps IT MSPs keep their clients’ systems running smoothly, but they needed a way to catch problems before they happened. They used IBM Watson, an AI platform that watches systems and predicts issues—like spotting a server that might crash. This boosted system reliability by catching risks early, helping MSPs keep clients happy and secure.

Ready to Boost Your IT MSP with AI?
Contact The Sousan Group to make AI work for your business.